One account. One contact. Paid directly.
Allencrest Group LLC manages lodging for organizations that send staff to an area. We book the rooms and pay the hotel, so your team deals with one account instead of dozens of individual guests. This page is for hotel sales and reservations teams who want to know how we work before they say yes.
Who we are
Allencrest is a hospitality company, not a travel agency. We do not resell rooms to the public or send guests to an online booking site. A government agency, university or business tells us where its staff will be working and when, and we place those guests in hotels near the work.
We are the payer and the point of contact. The guest stays at your property; the account is ours.
- Legal entity
- Allencrest Group LLC, a Georgia limited liability company
- Federal registration
- SAM.gov UEI E1FAKLLGHBM3, CAGE 21BA7
- On request
- W-9, Georgia certificate of existence, certificate of insurance
- Contact
- info@allencrest.com
How we book
- We send a request. New requests reach you by email with a secure link to the portal, showing the dates, rooms and requirements. For a group we also send the rooming list.
- You confirm or decline. One step in the portal, with your confirmation number. If you cannot take it, decline and we move on.
- Changes are recorded. If the customer moves, adds or cancels guests, we tell you as soon as we know and keep one record of what changed.
We follow the cancellation and no-show terms agreed for that booking, and we state them on the request so neither side has to guess.
We do not ask you to hold rooms on a verbal promise. Everything that affects a room or a rate is written down where you can see it.
How we pay
We are the payer
Room, tax and any fees on the agreed rate are billed to Allencrest on a master bill, not to individual guests. Guests settle their own incidentals (food, phone, personal charges) at checkout unless we have agreed otherwise in writing.
The method you prefer
We pay by ACH, wire, check or company card, whichever your accounting team prefers. Payment terms are agreed with you before arrival, and we record them against the booking.
Send us the folio
After checkout, upload the folio or master bill in the portal, or email it to info@allencrest.com with the booking number. If a folio differs from what we agreed, we contact you to sort it out; we do not quietly short-pay.
How we communicate
- The portal first. Requests, confirmations, changes and folios live in one place, with email notices so nothing waits unseen.
- One reservation contact. You deal with Allencrest, not the customer’s individual travelers. Our emails come from the allencrest.com domain.
- Arrival and departure lists. During an active group stay we may send a short list of who is expected and who has left, so your front desk and ours agree.
- Phone. We sometimes call to request a quote. Calls placed by our automated assistant say so at the start of the call.
Not sure a message is really from us? Write to info@allencrest.com or call our automated assistant line, 470-480-1235, and we will confirm. We never ask a hotel to send guest payment-card numbers by email.
Government buyers: see the capability statement and identifiers.
Register as a hotel partner
Tell us about your property. We will review it and, if it fits a stay we are arranging, contact you by email and set up your portal access. Registering does not commit either side to a booking.